Sprinkler Startup Terms Of Service

Updated 24 February 2023

I understand and agree that:

1. The Maintenance Shop cannot schedule appointments for sprinkler system start-ups.
2. It may be difficult for The Maintenance Shop to make or take calls during sprinkler startup season. Texting is a better form of communication.
3. By filling out the sprinkler start-up form I am requesting sprinkler start-up service be performed on the property listed on the form.
4. A confirmation email is sent automatically to the email I use when I submit my request. If I do not receive a confirmation email, I will text The Maintenance Shop at (208) 713-3170 to verify receipt of my form.
5. I am responsible for any and all costs incurred for misinformation given on my sprinkler startup form, by email, or by text, whether it be incorrect phone number, email, or address, and The Maintenance Shop is NOT responsible for any misinformation.
6. If I choose "Package A" on the sprinkler system start-up form, my system will be turned on and checked for immediate system leaks around the main & drain valves or irrigation valve and backflow preventer if applicable. I further understand that if there is a leak or anything else that warrants turning the system back off at this location, the sprinkler technician will do so. I also understand I will be charged $30 for the service, whether the water is left on or not.
7. If I choose "Package B" on the sprinkler system start-up form, "Package A" terms are included, plus the sprinkler technician will check heads for function and make minor adjustments if needed. I also understand that if heads are buried and do not pop up they could be missed while doing the inspection. If the sprinkler timer is available at the time of inspection, I understand that it will be programmed for spring watering only. I also understand that I will be charged $55 for 1-5 zones, and $5 per each additional zone for this service. I understand that the sprinkler technician will inform me if there are leaks or other issues with the valves or sprinkler timer.
8. If I choose "Package C", Package "A" terms and Backflow Testing terms apply. I will be charged $40 for the Package C.
9. If I choose "Package D", Package "B" terms and Backflow Testing terms apply. I will be charged $95 for up to 5 zones, and $5 per each additional zone.
10. Any necessary repairs identified during the startup process will be addressed once all startups are completed. Alternatively, they will be incorporated into the startup routes when we are in the corresponding zip code.
11. If we are unable to conduct the startup for any reason, such as system leaks or damages, and I cancel the service after the technician has left the property, I acknowledge and agree to a $45 trip charge (Service Call).
12. If I live outside the normal service area as shown in the city dropdown on the sprinkler startup form there will be a $45 trip charge added to the cost of the sprinkler startup.
13. The Maintenance Shop will use the utmost professionalism and experience to prevent problems or damage to my sprinkler system during a sprinkler system startup, and I will not hold them liable for damages incurred to sprinkler lines, backflow preventers, main & drain valves, zone valves and solenoids, wiring, valve boxes, hose bibs, timer, or any other part of the sprinkler system during a sprinkler system startup.
14. There will be a transaction fee of 3.8% on any and all credit card transactions whether it be in person, over the phone, or by invoice.
15. If I have checked the box for text message updates, I am responsible for any data charges that may occur from my service provider.
16. If I have NOT checked the box AND given a number for text message updates, I not not hold The Maintenance Shop responsible for any missed communication.
17. It is my responsibility to make sure my texts and emails are working correctly for text and email updates, and The Maintenance Shop is not responsible for missed texts, texts not received, missed emails, emails not received or blocked by my service provider, or emails that go to a junk or spam folder.
18. I will be notified by email and/or text the night before my property is scheduled for a sprinkler startup and there MAY be no other contact from The Maintenance Shop during that time other than the daily posts on our blog.
19. Any information left in the additional notes section of the sprinkler startup form will likely not get looked at until the technician arrives at the property, and I will not hold The Maintenance Shop responsible for any problems that may occur regarding any information left in this section not related to the sprinkler startup itself.
20. There may be daily updates posted at The Maintenance Shop blog during sprinkler startup season with information regarding routes, upcoming startups, and other information and I can visit the blog here: The Maintenance Shop Blog.. In the event their server is down, I will not hold The Maintenance Shop responsible for any information not available to me.
21. The Maintenance Shop's technicians will knock and/or ring the doorbell upon arrival to my property before work commences, and I will not hold them nor The Maintenance Shop responsible for unanswered doors, and will not harass technicians regarding the same while on or in the general area of my property.
22. If I am not at home at the time of the sprinkler startup, The Maintenance Shop technician(s) will attempt to do the sprinkler startup in my absense, and I give them permission to do so.
23. I will make sure that valve boxes and other sprinkler system related devices are uncovered and easy to locate by removing grass, weeds, bark, rock, or other items.
24. If I do not know the location of valve boxes I will leave access to the sprinkler controller
25. If access to the sprinkler controller is not available at the time of service, and the technician has to hunt for valve boxes or other items necessary to do the sprinkler startup it will be at the labor rate of $55 per hour.
26. The Maintenance Shop will use the utmost professionalism and experience to prevent problems or damage to my sprinkler system during a sprinkler startup, and I will not hold them liable for damages incurred to sprinkler lines, backflow preventers, main & drain valves, zone valves and solenoids, wiring, valve boxes, hose bibs, timer, or any other part of the sprinkler system during a sprinkler startup.
27. If the sprinkler startup technician sees an issue with the sprinkler system that could be a potential problem, he/she reserves the right not to perform the sprinkler startup until repairs are made.
28. If I am on a pressurized irrigation system and the water is not flowing at the time of service the sprinkler startup technician will come back once the irrigation system is pressurized at no additional cost other than for the original request.
29. I can cancel my request, but must notify The Maintenance Shop of my cancellation by filling out the cancellation form located at this link: Cancel My Sprinkler Startup", and must do so at least TWO hours before The Maintenance Shop will arrive at my property or face a $30 non-cancellation trip charge.I also understand that the time the cancellation form is submitted is automatically recorded.
30. If the technician is turned away upon arrival for any reason by someone at the property it will be considered a non-cancellation and the non-cancellation fee of $30 plus a 3.8% transaction fee will be charged.
31. I may cancel my sprinkler startup if I feel The Maintenance Shop will not get to my system in a time frame comfortable to me, as long as it is at least TWO hours before the technician arrives at the property.
32. I understand that if my sprinkler system startup has already been completed and "The Maintenance Shop" has not been notified per their cancellation form, and has began the sprinkler startup procedures, it counts as a sprinkler startup and I will be charged the normal price I would have been charged for the package I signed up for.
33. The Maintenance Shop will make two attempts or visits to perform my sprinkler startup. If they are unable to perform my sprinkler startup because of locks gates, dogs, or other issues not related to the system itself, after the second attempt I will be charged the normal cost of the sprinkler startup even if it was not completed.
34. If I am requesting service to a property as a renter, I am responsible for any and all charges related to the service requested.
35. Payment is due at the time of service if I am home during the sprinkler system startup. If I am not at home during my sprinkler system startup, an invoice will arrive at the email address I listed when I signed up for the service and is due by the end of the day of the invoice date.
36. If an invoice is not paid within 15 days of the invoice date, it will be considered late, and a late fee of $5.00 will be added. Additionally, a lien may be placed on the property listed on the sprinkler startup request form. A 40% collections fee will be applied, and the unpaid invoice will be sent to a collection agency and credit reporting agencies. Additional costs may be incurred for filing.

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