If I have a dual sprinkler system able to run off city water or well and pressurized irrigation, I need to make sure "Dual" is checked under the "System Type" dropdown. The sprinkler blowout technician assumes that the pressurized irrigation portion is all that is used and performs the sprinkler blowout accordingly. It is my responsibility to add in the "Additional Notes" section of the sprinkler blowout form if the city side of the sprinkler system has been used, so it can be winterized properly. I further understand that The Maintenance Shop is not liable for any damage to my system if I fail to inform them on the sprinkler blowout form.
The Maintenance Shop reserves the right to reschedule a proposed service date in the event of unforeseen circumstances, including but not limited to running out of time on the scheduled day, mechanical issues, or personnel shortages. While we strive to meet our scheduled commitments, The Maintenance Shop cannot be held liable for any miscommunication or delays resulting from these circumstances. The Maintenance Shop may attempt to do my sprinkler blowout the following day.
Any information left in the additional notes section of the sprinkler blowout form will likely not get looked at until the technician arrives at the property, and I will not hold The Maintenance Shop responsible for any problems that may occur regarding any information left in this section not related to the sprinkler blowout itself.
There will be daily updates posted at The Maintenance Shop blog during sprinkler blowout season with information regarding routes, upcoming blowouts, and other information and I can visit the blog here blog here: The Maintenance Shop Blog. In the event their server is down, I will not hold The Maintenance Shop responsible for any information not available to me.
The Maintenance Shop's technicians will knock and/or ring the doorbell upon arrival to my property before work commences, and I will not hold them nor The Maintenance Shop responsible for unanswered doors, and will not harass technicians regarding the same while on or in the general area of my property.
If I am not at home at the time of the sprinkler blowout, The Maintenance Shop technician(s) will attempt to do the sprinkler blowout in my absense, and I give them permission to do so.
I will make sure that valve boxes and other sprinkler system related devices are uncovered and easy to locate by removing grass, weeds, bark, rock, or other items, and I will leave the lids in place.
If I do not know the location of valve boxes I will leave access to the sprinkler controller
If access to the sprinkler controller is not available at the time of service, and the technician has to hunt for valve boxes or other items necessary to do the blowout it will be at the labor rate of $55 per hour.
If no blowout port is available, and a test cock on a backflow preventer or vacuum breaker has to be used to properly blowout the system, The Maintenance Shop is not responsible for damages to such devices. Furthermore, I understand that The Maintenance Shop is not responsible for damages to main and drain valves through normal turning on or off procedures.
The Maintenance Shop will use the utmost professionalism and experience to prevent problems or damage to my sprinkler system during a sprinkler blowout, and I will not hold them liable for damages incurred to sprinkler lines, backflow preventers, main & drain valves, zone valves and solenoids, wiring, valve boxes, hose bibs, timer, or any other part of the sprinkler system during a sprinkler blowout. I understand that parts and devices age over time, and any parts, new or old, are subject to deterioration from hard water and other factors. I will also not hold The Maintenance Shop responsible for improperly installed devices whether it be main & drain valves, backflow preventers, or piping going into and out of the backflow preventer or any other devices on the sprinkler system.
If the sprinkler blowout technician sees an issue with the sprinkler system that could be a potential problem, he/she reserves the right not to blow out my system until repairs are made.
If the technician finds that water is still flowing to my pressurized irrigation system, he will turn off the water at the primary or main water valve located deep in the ground if such valve is available to avoid freeze damage to my secondary valve and then proceed with the blowout. If a primary valve is not available the technician will not perform the blowout, but will come back once the irrigation system to my property is no longer pressurized at no additional cost to me.
I can cancel my request, but must notify The Maintenance Shop of my cancellation by filling out the cancellation form located at this link: Cancel My Sprinkler Blowout, and must do so at least TWO hours before The Maintenance Shop will arrive at my property or face a $30 non-cancellation trip charge.I also understand that the time the cancellation form is submitted is automatically recorded.
If the technician is turned away upon arrival for any reason by someone at the property it will be considered a non-cancellation and the non-cancellation fee of $30 plus a 3.8% transaction fee will be charged.
If a technician is turned away for any reason after they have connected equipment to my sprinkler system, prepared any part of the system for the blowout, or started the blowout process, I will be charged the full cost of the blowout.
If I sign up for a sprinkler blowout after a freeze has already occurred The Maintenance Shop is not liable for any damage to my sprinkler system before, during, or after the sprinkler blowout.
I may cancel my sprinkler blowout if I feel The Maintenance Shop will not get to my system in a time frame comfortable to me, as long as it is at least TWO hours before the technician arrives at the property.
The Maintenance Shop has informed me of techniques to help protect my sprinkler system from freezing while waiting for a sprinkler blowout located at this link: " Help Protect My System From Freezing", and our webpage: " How To Protect My Backflow Preventer From Freezing", and that it is up to me to perform these safety measures, and will not hold The Maintenance Shop responsible if my system has frozen before they have arrived to do the blowout.
I understand that if my sprinkler blowout has already been completed and "The Maintenance Shop" has not been notified per their cancellation form, and has hooked up their equipment to my sprinkler system to do the blowout, it counts as a sprinkler blowout and I will be charged the normal price I would have been charged for the blowout.
The Maintenance Shop will make two attempts or visits to blow out my sprinklers. If they are unable to do so because of locks gates, dogs, or other issues not related to the system itself, and I will be charged the normal cost of the sprinkler blowout even if it was not completed.
If I am requesting service to a property as a renter, I am responsible for any and all charges related to the service requested.
Payment is due at the time of service if I am home during the sprinkler blowout. If I am not at home during my sprinkler blowout, an invoice will arrive at the email address I listed when I signed up for the service and is due by the end of the day of the invoice date.
If an invoice is not paid within 15 days of the invoice date, it will be considered late, and a late fee of $5.00 will be added. Additionally, a lien may be placed on the property listed on the sprinkler blowout request form. A 40% collections fee will be applied, and the unpaid invoice will be sent to a collection agency and credit reporting agencies. Additional costs may be incurred for filing.
