Sprinkler Blowout Terms Of Service

Updated 04 september 2022

I understand and agree that:

1. The Maintenance Shop cannot schedule appointments for sprinkler blowouts.
2. The Maintenance Shop cannot make or receive calls during sprinkler blowout season.
3. Due to the demanding nature of the sprinkler blowout season, The Maintenance Shop cannot promptly monitor and respond to emails. I will text The Maintenance Shop directly at (208) 713-3170 for any questions or concerns during this period. This method ensures faster communication and allows them to prioritize my needs effectively.
4. Between April 1st and December 31st, The Maintenance Shop is in peak operating season and handles hundreds of service requests daily. During this time, the only reliable way to contact us is via text message. Due to the volume of work and field activity, we are unable to answer phone calls, return voicemails, or respond promptly to emails. Texting ensures the fastest response time and allows us to track and prioritize requests efficiently. I appreciate and understand the cooperation in using text as the sole method of communication during this period.
5. By filling out the sprinkler blowout form I am requesting sprinkler blowout service be performed on the property listed on the form.
6. The Maintenance Shop is contractually obligated to perform the sprinkler blowout at the property listed on the form I submitted unless I cancel my request in accordance with the required cancellation procedures outlined in these terms.
7. By submitting the sprinkler blowout request form, I am granting The Maintenance Shop permission to enter the listed property for the purposes of performing sprinkler system blowout services. I acknowledge that service may be performed with or without me being present, provided reasonable access is available, and I agree that technicians may access driveways, yards, side yards, gates, and other necessary areas required to perform the work safely and effectively.
8. A confirmation email is sent automatically to the email I use when I submit my request. If I do not receive a confirmation email, I will text The Maintenance Shop at (208) 713-3170 to verify receipt of my form.
9. I am responsible for any and all costs incurred for misinformation given on my sprinkler blowout form, by email, or by text, whether it be incorrect phone number, email, or address, and The Maintenance Shop is NOT responsible for any misinformation.
10. Sprinkler blowout pricing is as follows: Beginning of season through November 9 sign-ups, 1–5 zones are $55, and $5 per additional zone. November 10 through November 30 sign-ups, 1–5 zones are $65 and $5 per additional zone. December 1 and later sign-ups, 1–5 zones are $75 with $5 per additional zone. If an additional hookup is required on the sprinkler system to properly perform the blowout there will be a $15 additional charge.
11. If I live outside the normal service area as shown in the city dropdown on the sprinkler blowout form there will be a $50 trip charge added to the cost of the sprinkler blowout.
12. If my property is classified as Out-of-Area and I have not submitted the official cancellation form, The Maintenance Shop is obligated to show up to the address listed on the form I submitted, and if they cannot perform the blowout due to lack of access or being turned away for any reason, I will still be responsible for the full blowout charge, the Out-of-Area service fee, and the 3.8% transaction fee, regardless of whether the service was completed. This one-trip term applies only to Out-of-Area service locations and does not apply to properties within the normal service area.
13. There will be a transaction fee of 3.8% on any and all credit card transactions whether it be in person, over the phone, or by invoice.
14. If I have checked the box for text message updates, I am responsible for any data charges that may occur from my service provider.
15. If I have NOT checked the box AND given a number for text message updates, I will not hold The Maintenance Shop responsible for any missed communication.
16. It is my responsibility to make sure my texts and emails are working correctly for text and email updates, and The Maintenance Shop is not responsible for missed texts, texts not received, missed emails, emails not received or blocked by my service provider, or emails that go to a junk or spam folder.
17. I will be notified by text and/or email the night before my property is scheduled for a sprinkler blowout and there MAY be no other contact from The Maintenance Shop during that time other than the daily posts on our blog. I will not hold The Maintenance Shop responsible for texts that arrive late or that I do not receive.
18. If, after completing the scheduled route for the day, The Maintenance Shop has remaining time available, they may visit additional locations without prior notice in order to perform sprinkler blowouts. I understand and agree that I may be selected for such additional service at the technician’s discretion, and that no separate confirmation or scheduling will be provided for these additional visits.
19. If I have a dual sprinkler system able to run off city water or well and pressurized irrigation, I need to make sure “Dual” is checked under the “System Type” dropdown. The sprinkler blowout technician assumes that the pressurized irrigation portion is all that is used and performs the sprinkler blowout accordingly. It is my responsibility to add in the “Additional Notes” section of the sprinkler blowout form if the city side of the sprinkler system has been used, so it can be winterized properly. I further understand that The Maintenance Shop is not liable for any damage to my system if I fail to inform them on the sprinkler blowout form.
20. The Maintenance Shop reserves the right to reschedule a proposed service date in the event of unforeseen circumstances, including but not limited to running out of time on the scheduled day, mechanical issues, or personnel shortages. While we strive to meet our scheduled commitments, The Maintenance Shop cannot be held liable for any miscommunication or delays resulting from these circumstances. The Maintenance Shop may attempt to do my sprinkler blowout the following day.
21. Any information left in the additional notes section of the sprinkler blowout form will likely not get looked at until the technician arrives at the property, and I will not hold The Maintenance Shop responsible for any problems that may occur regarding any information left in this section not related to the sprinkler blowout itself.
22. There will be daily updates posted at The Maintenance Shop blog during sprinkler blowout season with information regarding routes, upcoming blowouts, and other information. In the event their server is down, I will not hold The Maintenance Shop responsible for any information not available to me.
23. The Maintenance Shop’s technicians will knock and/or ring the doorbell upon arrival to my property before work commences, and I will not hold them nor The Maintenance Shop responsible for unanswered doors, and will not harass technicians regarding the same while on or in the general area of my property.
24. If I am not at home at the time of the sprinkler blowout, The Maintenance Shop technician(s) will attempt to do the sprinkler blowout in my absence, and I give them permission to do so.
25. I understand it is my responsibility to provide accurate and detailed information regarding the location(s) of valve boxes, main and drain valves, backflow preventers, and any other components critical to the operation of their sprinkler system.
26. I can cancel my request, but must notify The Maintenance Shop of my cancellation by correctly filling out the cancellation form and must do so at least SIX hours before arrival or face a $35 non-cancellation trip charge. I also understand that the time the cancellation form is submitted is automatically recorded.
27. The Maintenance Shop is not responsible for cancellation requests that are not received, are submitted incorrectly, contain incorrect or incomplete information, or cannot be verified. A cancellation is not considered valid unless I can provide proof of receipt in the form of a cancellation confirmation email generated by The Maintenance Shop. If I am unable to provide such confirmation, I understand that The Maintenance Shop will proceed under the assumption that no valid cancellation was submitted, and all applicable charges will apply.
28. Payment is due at the time of service if I am home during the sprinkler blowout. If I am not at home, an invoice will arrive at the email address I listed and is due by the end of the day of the invoice date.
29. If an invoice is not paid within 15 days of the invoice date, it will be considered late and a $5.00 late fee will be added. A 50% collections fee will be applied after 45 days past due, and the unpaid invoice may be sent to a collection agency and credit reporting agencies.