I understand and agree that:

1. Service Request & Scheduling

1. The Zamzows Lawn Care Program provides a five-step seasonal treatment plan to improve the health and appearance of residential and commercial lawns. Services include applying Huma Green, Lawn Food, and Recharger at scheduled intervals between April and October. By purchasing this service, the customer agrees to receive all five treatments outlined in the provided schedule and pricing structure.
2. Payment for the Zamzows Lawn Care Program must be made in advance before the first treatment commences in accordance with our Zamzows Program Calendar shown below.
3. The Maintenance Shop cannot schedule appointments for the Zamzows Lawn Care Program.
4. By filling out the Zamzows Lawn Care Program form, I am requesting the service on the property listed on the form.
5. If the Program I choose is not the correct one for my property, The Maintenance Shop will adjust it accordingly to meet my property size
6. A confirmation email is sent automatically when I submit my Zamzows Lawn Care Program form. If I do not receive a confirmation email, I will text The Maintenance Shop at (208) 713-3170 to verify receipt of my form.
7. I will be notified by email and/or text the night before my property is scheduled for the Zamzows Lawn Care Program, and there MAY be no other contact from The Maintenance Shop until then.
8. During the spring, summer, and fall seasons, The Maintenance Shop blog may post daily updates regarding routes, upcoming lawn aerations, backflow tests, sprinkler startups, Zamzows Lawn Care Program, and other important information. I can visit the blog here: The Maintenance Shop Blog. I will not hold The Maintenance Shop responsible for any unavailable information if their server is down.
9. It is my responsibility to make sure my texts and emails are working correctly for text and email updates, and The Maintenance Shop is not responsible for missed texts, texts not received, missed emails, emails not received, or blocked by my service provider, or emails that go to a junk or spam folder.

2. Pricing & Payments

1. The cost of Zamzows Lawn Care Program is based on lot size, not the grass area needing treatment, and pricing is as follows:

   (Best Viewed In landscape mode if using a cell phone)

   Lot Size (sq. ft.)	Treatment	Date	Treatment	Date	Treatment	Date	Treatment	Date	Treatment	Date	Cost (Paid Up Front)
   Up To 2,500	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$292.00
   2,501 - 5,000	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$471.11
   5,001 - 7,500	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$650.25
   7,501 - 10,000	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$829.39
   10,001 - 15,000	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$1,252.67
   15,001 - 20,000	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$1,675.95
   20,001 - 25,000	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$2,099.23
   25,001 - 30,000	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$2,522.51
   30,001 - 35,000	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$2,945.79
   35,001 - 40,000	Lawn Food	April 21	Lawn Food	May 27	Huma Green	July 7	Lawn Food	Sept 1	Recharger	Oct 30	$3,369.07

2. If I live outside the normal service area, as shown in the city dropdown on the Zamzows Lawn Care Program form, a $45 trip charge will be added to the cost of the service.
3. A 3.8% fee will apply to all credit card transactions, whether in person, over the phone, or by invoice.
4. Payment for the Zamzows Lawn Care Program is due before the first treatment is applied.

3. Cancellations & Non-Cancellation Fees

1. I can cancel my request and understand that I must cancel my Zamzows Lawn Care Program when the service is no longer needed, and must be done before the payment is made.
2. The ONLY way to cancel is to fill out the cancellation form using this link: Cancel My Zamzows Lawn Care Program. The time of submission is automatically recorded.
3. If I no longer need service and have not canceled, and The Maintenance Shop arrives at my property for the first treatment to collect payment and begin service, I will be charged a $30.00 non-cancellation fee.
4. If the technician is turned away upon arrival for any reason, it will be considered a non-cancellation, and I will be charged the $30.00 fee.
5. If the technician is turned away after the service equipment has been unloaded or the service has started, I will be charged the full cost of the service.
6. Once payment has been made there are NO refunds.

4. Service Execution & Access Requirements

1. The Maintenance Shop's technicians will knock and/or ring the doorbell upon arrival before work begins.
2. If I am not home, and payment has already been made for the service, The Maintenance Shop will attempt to complete the service in my absence, and I give them permission to do so.
3. I will remove any items from my yard that could obstruct the technician, such as toys, hoses, lawn furniture, and gardening equipment.
4. I will remove animal feces from areas needing the lawn care service.
5. I will provide clear access through gates or other entry points before the technician arrives.
6. If access issues prevent the service from being completed on the first visit, The Maintenance Shop will attempt one additional visit. If the second attempt is unsuccessful, I will be charged a $45 trip charge.

5. Responsibilities & Additional Terms

1. I am responsible for any costs incurred due to misinformation on my Zamzows Lawn Care Program form, by email, or by text, including incorrect phone numbers, emails, or addresses. The Maintenance Shop is NOT responsible for misinformation provided.
2. If the technician is turned away after unloading equipment or starting work, I will be charged the full cost of the service.
3. If I, as a renter, request service to a property, I am responsible for all related charges.
4. That any disputes related to these terms must be addressed directly with The Maintenance Shop. By agreeing to these terms, I waive the right to file complaints with third-party entities such as the Better Business Bureau, the Attorney General’s office, social media platforms, or review websites regarding matters covered herein. Any public statements or claims misrepresenting these terms or the services provided may be considered defamatory and could result in legal action.