Sprinkler blowouts went smoothly yesterday, except for six cases where customers failed to cancel despite reminders. A few days ago, I emailed 105 customers in the 83704 zip code, letting them know we’d complete services in that area by the end of the week. I included a link for easy cancellation if they no longer needed service. This resulted in 9 cancellations, indicating that people were engaged.
I then sent a notification text to those on the route for yesterday in 83704 and received another five cancellations, which was promising. However, when we got into the field, we encountered six non-cancellations. With tracking software, we know who opened, deleted, or didn’t open their email—and all six customers had opened their email but still didn’t cancel.
One customer even insisted they never signed up and spent over 30 minutes disputing it, despite the clear record of their request and notes like, “I work from home, so hopefully I’ll be there when you come to show you the boxes.” It’s hard not to laugh at the idea that we’d randomly pick addresses, add names, emails, and phone numbers, and then fabricate detailed notes. This would be it if there were ever a conspiracy theory to rival the 1997 movie Conspiracy Theory, with Mel Gibson and Julia Roberts.
On another note, the trainee working with Jesse yesterday didn’t meet our standards, but that’s okay—this job is more challenging than many expect. We’ll have another trainee starting on Wednesday and Thursday. Also, I got “The Grinch” machine up and running yesterday, so it’ll be ready for our new technician when he starts working independently.
Here are the routes for today:
Anthony with “Purple Rain”
W Lonesome Dove St
W Sonoma Dr
W Santa Clara Dr
W Sheryl
N Haven Cove Ave
W Sheryl St
W Wave Dr
W Wave Dr
N Gray Cloud Pl
N Manship Ave
N Portchester Ave
W Hearst Dr
N Glamorgan Ave
N Tessa Ave
E Pine Ave
E Idaho Ave
E Bower St
Brian with “Leroy”
Hill Row Ln
E Autumn Way
E Bowstring St
E Greiner St
S Thornwood Way
E Clifton Dr
E Pratt St
W Pintail Dr
W Barrett St
S Lodestone Ave
S Otter Ave
S Calf Creek Ave
E Eisenhower Dr
E Congressional Dr
E Congressional Ave
E Judicial Dr
E Presidential Dr
E Driftwood Dr
Jesse with “Cyclone”
E Mastiff St
S Ice Bear Way
S Alaska Way
W Elias St
W Christopher St
S Woodsage Way
W Davenport St
S Grayling Ave
W Coastal Dr
W Karluk River Rd
W Karluk River Dr
S Bear Claw Way
S Hibernation Pl
S Garibaldi Ave
S Jiovanni Pl
S Alfani Way
S Jiovanni Ave
W Heavy Timber Dr
Reese with “Blowzilla”
S Aburge Ave
S Rolling Hills Ave
S Afleet Ave
S Teddy Ave
S Groom Way
E Mackay Dr
E Publisher St
S Bay Star Way
E Cullen St
E Mackay Dr
S Zims Pl
E Easy Jet Dr
S Loftus Way
S Tagish Way
S Grimes Creek Ave
E Copper Point St
E Griffon St
E Fratello St
S Marsala Ave
Important Links:
Sprinkler Blowout Calendar: http://treasurevalleyrepairs.com/calendar.html
Sprinkler Blowout Stats: https://treasurevalleyrepairs.com/sprinkler-blowout-stats.html
Sprinkler Blowouts Terms Of Service: http://treasurevalleyrepairs.com/sprinkler-blowout-terms-of-service.html
Cancel Service: https://forms.gle/bCqx5fqKrZt5nNLV8
Leave Us Reviews For A Chance To Win A Tucanos $25 Gift Card: https://treasurevalleyrepairs.com/newsletters/give-us-some-love.htm
Pre-winterization Instructions: (Print the image that most closely matches your system and put by your sprinkler timer)
PVB: https://www.treasurevalleyrepairs.com/images/pvb-winterize-instructions.webp
RP: https://www.treasurevalleyrepairs.com/images/rp-winterize-instructions.webp
DC: https://www.treasurevalleyrepairs.com/images/dc-winterize-instructions.webp
Pump: https://www.treasurevalleyrepairs.com/images/pump-winterize-instructions.webp
Zone Valves: https://www.treasurevalleyrepairs.com/images/valve-pressure-relief.webp
Irrigation Filter: https://www.treasurevalleyrepairs.com/images/filter-winterize-instructions.webp
