Yesterday was a whirlwind! Our family welcomed a new granddaughter, Willow (6 lbs, 14 oz, and 20 inches long), into the world. At the same time, I underwent a procedure to have several nerves in my spine burned off, wrangled a spirited 3-year-old, and visited our kids and new granddaughter at the hospital. On top of that, I managed some challenges with customers who seem to have trouble reading instructions, audited form submissions to eliminate duplicates, and reviewed payments. Now it’s 3:30 a.m. on Friday, and I’m still at it, running on fumes. I’m so exhausted I might have missed mentioning a few things!
We’ve added the route Jesse missed yesterday to today’s schedule and a few additional stops. Jesse will be back in action for sprinkler blowouts on Monday.
I’ve developed several scripts to streamline my work. These scripts help me track data more efficiently, identify mistakes and duplicate customer submissions, generate quick reports to track new and repeat customers, and analyze trends in cancellations and non-cancellations and I made an exciting discovery.
An overwhelming 99% of our cancellations come from new customers who correctly fill out our form when service is no longer needed. New customers are also responsible for 100% of our non-cancellations. For those unfamiliar, a non-cancellation occurs when we arrive at a property only to discover someone else has already completed the work and the customer did not submit the required cancellation form as agreed upon during sign-up.
This high percentage suggests (feel free to share your thoughts in the comments) that more and more people each year seem to disregard the terms or fail to follow simple instructions. Is it laziness? A belief that the terms don’t apply to them? Whatever the reason, it seems to be an increasing issue, making me wonder what’s happening in the world today and what our future holds. “Oh, that was the nuclear bomb button I pushed? My bad, I thought it was an Easy button. I guess I should have read the instructions.”
Here are the routes for today:
Anthony with “Purple Rain”
N Interlachen Way
N Maplestone Ave
W Sierra Madre Dr
W Milano St
W Renhold Dr
N Vicenza Ave
W Everest St
N Mink Creek Ave
W Laughton Dr
W Cagney St
W Archerfield St
W Waukesha St
N Beaham Ave
N Claret Cup Way
N Keaton Ave
N Jericho Rd
E Azan Ct
E Mozart St
N Stafford Ln
N Morning Sky Way
Brian with “Leroy”
W Goodale Trail Ln
N Rivington Way
N World Cup Ln
W Breanna Dr
W State St
S Kestrel Pl
Farrington Dr
N Glenabby Pl
W Oakhampton Dr
S Old Wick Ave
N Creswell Way
W Ginger Creek Dr
W Musket St
W Ramrod Dr
N Lena Ave
W Gunsmoke Dr
W Ramrod Dr
W Flintlock Dr
Michael with “The Grinch” (mid-to-late afternoon ONLY)
N Tessa Ave
N Glamorgan Ave
W Hearst Dr
N Portchester Ave
N Manship Ave
Reese with “Blowzilla”
Fiddler Dr
Skipper Ave
W Patrina Dr
N Lena Ave
W Violet Ct
W Hickory Bark Dr
N Hickory Glen Pl
N Mirth Pl
W Albany St
N Citrus Ave
N Buckboard Pl
N Buckboard Ave
W Goldenrod Ave
Important Links:
Sprinkler Blowout Calendar: http://treasurevalleyrepairs.com/calendar.html
Sprinkler Blowout Stats: https://treasurevalleyrepairs.com/sprinkler-blowout-stats.html
Sprinkler Blowouts Terms Of Service: http://treasurevalleyrepairs.com/sprinkler-blowout-terms-of-service.html
Cancel Service: https://forms.gle/bCqx5fqKrZt5nNLV8
Leave Us Reviews For A Chance To Win A Tucanos $25 Gift Card: https://treasurevalleyrepairs.com/newsletters/give-us-some-love.htm
Pre-winterization Instructions: (Print the image that most closely matches your system and put by your sprinkler timer)
PVB: https://www.treasurevalleyrepairs.com/images/pvb-winterize-instructions.webp
RP: https://www.treasurevalleyrepairs.com/images/rp-winterize-instructions.webp
DC: https://www.treasurevalleyrepairs.com/images/dc-winterize-instructions.webp
Pump: https://www.treasurevalleyrepairs.com/images/pump-winterize-instructions.webp
Zone Valves: https://www.treasurevalleyrepairs.com/images/valve-pressure-relief.webp
Irrigation Filter: https://www.treasurevalleyrepairs.com/images/filter-winterize-instructions.webp
This is for W State St (Leroy)
Please park in the back by the barn.
Call me at [Removed by Admin}
I’ll come out and assist.
Craig
Thanks, Craig. Best way to get timely messages to us is by text. A lot of times I don’t open our blog until I am ready for the next night’s post which is usually after midnight.
You are in our neighborhood today and we are ready as previously messaged you: Back gate is unlocked, side door to garage is unlocked with directions/map on it. Set up is same as last year.